This Cookie Policy explains how Ziva Social Group Ltd (“Ziva”, “we”, “our”, or “us”) uses cookies and similar technologies when you use our Ziva App, website, or any related online services (together, the “Services”).
By using our Services, you agree to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit or use a website or app. They help us recognise your device, remember your preferences, and improve your overall experience.
Cookies may be session cookies (deleted when you close the app or browser) or persistent cookies (stored until they expire or are deleted).
2. How We Use Cookies
We use cookies and similar technologies to:
- Make our Services work properly (e.g. login, authentication, and security)
- Remember your preferences (e.g. language, location, or settings)
- Improve performance and understand how people use the app
- Measure marketing effectiveness (e.g. ad conversions, referral sources)
- Personalise content to make your experience more relevant
3. Types of Cookies We Use
| Type | Purpose | Example |
|---|---|---|
| Essential Cookies | Required for the app to function (login, security, session management). | Authentication cookies |
| Performance & Analytics Cookies | Help us understand usage patterns to improve features and usability. | Google Analytics, Firebase Analytics |
| Functionality Cookies | Remember your choices such as profile settings, filters, and language. | User preference cookies |
| Advertising & Marketing Cookies | Help us show relevant ads and measure marketing campaigns. | Meta Ads Pixel, Google Ads, TikTok Pixel |
We may also use third-party cookies that collect data on behalf of trusted partners for analytics and advertising purposes.
4. Third-Party Tools and Tracking
We may use analytics and marketing partners including:
- Google Analytics / Firebase
- Meta (Facebook & Instagram)
- TikTok
- Apple App Store and Google Play Store tracking
These partners may set cookies or similar identifiers on your device when you use our Services to help measure performance and deliver relevant ads. You can learn more about how they use your data via their own privacy policies.
5. Managing Cookies and Preferences
You can control or delete cookies through your device or browser settings. Options include:
- Blocking all cookies
- Deleting existing cookies
- Setting notifications before cookies are stored
Please note: Disabling cookies may affect how the Ziva App functions, including login and matching features.
To learn more about controlling cookies:
6. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted within the App or on our website, and the “Last updated” date will be revised accordingly.
7. Contact Us
If you have any questions about our use of cookies, please contact us at:
help@ziva-app.com
Ziva Social Group Ltd